Weatherguard Roofing & Restoration of Englewood

Heidi Huisjen
1 Star
We did not have a positive experience with this company. The local representative was super conscientious in our initial conversations and arrangements. But within 2 weeks of the roof installation, a major rush of water was coming through the kitchen ceiling drywall. Thankfully we were home and could put buckets on the kitchen counters to catch the water. We learned that the roofing installation team made an error in reconnecting a A/C condensation hose that should have been located outside but was left inside the house and was leaking into the house instead of draining outside. We felt that the project lead/foreman should have caught this error when they inspected their roofers work but we experienced a sense of rush and limited resources in managing the project. Additionally, we had issues with the skylight replacement. Our rep was coordinating with the roofing crew leader to fix the issue but that crew foreman didn’t show up on the time/day we had established with our rep. No communication was provided about the missed appointment (our representative was overseas on vacation). We went back and forth until it was resolved several weeks later. We did not have trust in this company based on the roofing experience and requested that we hire our own team to replace the drywall and restore the kitchen ceiling after the water damage. Thankfully they gave us the green light to use our own drywall hanger etc. Our gutters look great, but the install crew was in a big hurry to finish. We had to insist that they stop working at our house after dark at night. They had resorted to wearing headlamps trying to finish the job. This experience did not give us confidence. It was a calamity of our errors! As another reviewer indicated, it appears that the management of this company isn’t working together and communicating with each other or the teams directly responsible for the work. Plus not enough direct supervision with the jobs. We asked to have our reimbursement $ amount for the drywall repairs taken out of the sum we owed, but they insisted that they could not accommodate our request because of legal and insurance reimbursement protocols. They requested that we pay the entire amount before they would reimburse us. We resisted paying them for several months but finally acquiesced. Still waiting to be reimbursed the money we’re owed. It appears to be another communication issues between our rep and the accounting department.
Monday 15th April 2024

Cliff Burt
1 Star
Stay away. Will never recommend. I was "sold" snakeoil and will be filing complaint with CO state. The job was done in June 2023, it's April 2024 and they haven't fixed any of the damages that they made (shiners, broken siding, damaged fascia, roofing nails still on ground. Left toold in the gutters, Etc). These guys promised a few things that never even were done like new screens for the windows, painting un finished or damaged surfaces that were suppose to be repaired. They were suppose to cover my hvac when they were working but that wasn't done either, they started working a day before they were scheduled, have showed up with our scheduling, they ate my only pear on my tree and just have had a very negative experience with them. And with out fixing any of the problems they continue asking for payment when I keep asking to fix it before I pay them.
Wednesday 24th April 2024

Kyle Krause
5 Star
Jesse and his team did a fantastic job on a full roofing project for us. He was very prompt, communicative and provided all the important details so I could choose the product that was right for me. They worked quickly, cleanly and efficiently. I am confident they did the absolute best job, and for the best price. I highly recommend Weatherguard. Be sure to ask for Jesse!
Friday 26th April 2024

Scott Kilbourn
5 Star
I was one of the homes affected by the bit hailstorm in Longmont last spring, 2023. One of my neighbors suggested I contact Tyler Jenkins of Weatherguard to get a free inspection. I figured my roof was fine but gave Tyler a call and he was out quickly to inspect my roof. The entire process was very transparent. He invited me to come up on the roof and when I said "no way" to that, he took a ton of pictures to show me the level of damage, which was considerable. The entire process from inspection to completion of the new roof was easy and completely stress free. Tyler was there every step of the way. He also worked with my insurance company to make sure that I was getting the maximum payout. I had more damage than just my roof and he made sure that all of it was in the insurance claim. In addition to the roof, Weatherguard also painted my fence. Weatherguard was great. Scheduling was quick and easy. There was a significant delay in getting my insurance payment and they were understanding of it and were willing to wait months to get full payment. They are a very professional organization and were a pleasure to work with. Tyler has the whole customer service thing down better than anyone I've ever worked with. He spent as much time as I needed to help me make choices on my new roof. He spent what seemed like hours explaining to me how our insurance worked and I'm sure he had to answer the same questions more than once. He never seemed in a hurry when he was over to talk about the roof. I never felt like he was hurrying to get to his next appointment. He had a way of making us feel like we were his only customers. Seriously, if you go with Weatherguard, make sure you give Tyler a call. Home damage is a stressful thing and it always helps when you find the right company to work with. Weatherguard is that company for roofing.
Thursday 21st March 2024

Madeline Kaufman
1 Star
Update: May 20, '24: Gutters were magically scheduled to be replaced the after 3+ months of waiting right after writing the review below. So if you are waiting for a response from your project manager after days, weeks or even months of waiting - I have the solution for you! Just leave a negative review - you'll be on the schedule and communicated with quickly. Weatherguard - if you are not happy with the above statement, just communicate with us. No update is still and update and keeps us out of the dark and pretty satisfied. Original review: Communication has been an issue pre contract signing. Gave them a chance to remedy, and I’ve been disappointed almost every step of the way. Had a review up originally but took it down as a show of good faith towards the company but man I should’ve just accepted the fact that communication with clients is not something this company values. Just fix my gutters that were brand new a year ago that you damaged and replaced with a lower quality, doesn’t match and is already failing! I’ve been asking for an update since February 4. False promise after false promise for updates and repairs within a week or two, then months pass and we still have nothing!
Wednesday 22nd May 2024